The second-hand marketplace Users Express Anger About Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification to its shipping options after backlash from users.
